Acer Predator G357272yf Laptop Setup & Troubleshooting

Acer Predator G357272yf Laptop

Acer Predator g357272yf Specs

The Acer Predator G3-572-72YF is a powerful gaming laptop under the Helios 300 series. The laptop is built primarily for gaming purpose. It is pre-installed with the Windows 10 Operating system. The laptop has a built in NVIDIA GeForce graphics card that allows the user to play any game with ease and smooth. The laptop also possess dedicated 1TB HDD + 256GB SSD memory to store the files and the gaming resources separately. The specifications of the laptop are :

  • 15.6” Full HD (1920 * 1080) display
  • Intel Quad Core i7 7700HQ processor
  • 4 Cell Lithium ion battery

Tech – Specifications


The device is installed with 16GB DDR3 SDRAM to provide extra-ordinary gaming performance.


The laptop is built with Intel Core i7 7700HQ Quad Core processor with turbo speed up-to 3.8GHz.

battery icon

The 4 Cell Lithium ion battery allows the user to work continuously for 9 hours.

Lap display

To offer a better gaming experience, it is equipped with 15.6” Full HD display with 16:9 aspect ratio.

Configuration Support

Driver Support

The driver is the source code for a device to function. Every device has a separate driver software. The laptop is pre-installed with Acer aspire support drivers by the Windows Operating system. Driver download & installation – The laptop is accompanied with a disc installed with drivers. Insert it in the DVD drive. Open the disc. Install the drivers by double clicking each file. When the DVD disc is not available, download the drivers manually from this site. Open the Driver downloads tab. Choose the appropriate driver files that matches the currently installed Operating system. Download and save the files.

Locate the downloaded file. Right click the setup file. From the drop-down menu, select Run. The installation process starts. Follow the on-screen instructions. Fill the necessary fields as prompted by the system. Finally, accept the Terms & Conditions and click Finish. The driver is installed. Driver Update – Likewise, follow the same steps to update the driver software with the latest version. For a detailed explanation on the Acer aspire support drivers, refer the site’s User Manual.


Manual Support

We provide manual support for the setup and installation of the laptop. Unbox the laptop. Connect the laptop with a power supply. Turn On the laptop and your network provider. Enter the log in details. Using the WI-FI feature, scan and connect with the available network. Wait few minutes. The Windows OS automatically loads and installs the available driver software. Go to the Settings menu and personalize the settings as per your requirements. Create a reset disk. This helps to recover the lost or forgot Windows password.

Take a working USB drive with some contents in it. Insert it in the USB port. Perform basic operations like cut, copy & paste. Insert a microphone / headphone in the audio jack. Ensure that the ports are working correctly. Do not force shutdown the device unless necessary. Refer the guidebook for brief info on handling the laptop. You can also contact the customer support executive through the Toll-Free number.

acer predator g357272yf laptop Top issues


acer laptop black screen

Unplug the power cable from the power supply. The laptop will display black screen. Switch Off the laptop using the power button. Leave the lid open. Press and hold the power button continuously for 30 seconds. During this time, the laptop will turn On and Off repeatedly. Release the power button. Now, plug in the AC power. Turn On the laptop. Start the Windows normally. The black screen problem will be resolved.

If the issue is not resolved, follow the below steps. Remove the rear panel of the laptop. The RAM chip will be inserted between two pull out chords. Take the chip out by gently pulling out the chords. The battery is at the top with a lock switch. Unlock the battery. Push and remove the battery. Connect the laptop to the power supply. Press the power button until the fan stops. Reinsert the RAM chip and the battery. Switch On the laptop. The issue will be resolved this time. For information with pictures, refer the site’s Acer aspire support user guide.

Other Related Laptop Models

one factory reset

Resetting the laptop to factory default erases all the data and alters the settings to default. Open the Windows Start menu. From the All Programs sub-menu select the e-Recovery Management utility software. Click ‘Yes’ to permit the Windows to start the run program. Click the ‘Restore’ tag in the left side pane of the program window. Select the ‘Completely Restore the System to Factory Default Settings’ option. A pop up appears in the display. Tap ‘Yes’ in the pop up message. The reset process is initiated. Wait till the process is complete. The system automatically restarts. You need to enter the user credentials again to setup the Windows initialization process.


acer laptop wont turn on

Examine the battery pack. Check the laptop pins and adapters for loose connections. Ensure whether the battery accepts the power supply. Charge the laptop for an hour. Restart the laptop. If the battery does not show standby percentage, replace it with a new battery. Or, remove the battery. Establish direct connection between the laptop and the power supply. Turn On the laptop. If it works correctly, then the problem is with the battery. Replace it. In case, if you find any difficulties regarding the battery pack, download and refer the guide.

acer laptop wont connect to wifi

Method 1 – Restart the laptop. Open the Device Manager. Select the ‘Network Adapters’ option. Check if any hardware changes are made. If Yes, then customize the settings. The problem is solved. Method 2 – Open the Control Panel. Click Network and Sharing under the Internet menu. On the top-left, select the ‘Change wireless adapter settings’ option. Right click the network adapter. Enter the properties and click Configure. Customize and apply the settings. Refer our Acer aspire support user manual for the detailed settings. Re-connect the laptop with the network. The issue is resolved

 acer predator scan line issue

The scan lines are due to the software and hardware problems. Software problem identify & resolve-Reboot the laptop. Enter the BIOS settings. The BIOS has no contact with the Operating system. So, there will be no lines displayed in the BIOS. This indicates software problem. The vital cause for this problem is due to the outdated drivers. Update all the drivers to the latest version. Hardware problem identify & resolve-When the vertical/horizontal lines are displayed in the BIOS settings screen, this is a hardware problem. Examine the laptop for any physical damage. Replace the ribbon cable. The ribbon cable is the wire that connects the motherboard and the display.


 how to reset password

  1. Open the Start menu. Type ‘recovery manager’ in the search box. Open the User Accounts. The system prompts to confirm the access. Tap Confirm. Double tap the setup file. Click ‘Yes’ in the User Account Control message that appears in the display.
  2. Insert an empty USB flash drive in the port. Select the ‘Recovery Disc creation’ option. Press enter. The information about the recovery files are displayed. Initiate the process. The files will be copied to the flash drive. Keep the drive safely.
  3. Restart the laptop. In the start page, click Reset password button. The system prompts to insert the recovery disc. Re-insert the flash drive. Open the drive. Run the recovery file. The system analyzes the file and begins the recovery process.
  4. Once completed, the user is requested to enter the new password and confirm. Click Save changes and press enter. The user can log in with the new password. After opening the laptop, create a new recovery disk for further use.

wireless connection issues

Make certain that the wireless feature is turned on. The modern technology laptops usually don’t connect with old router models. So, if your router is very old, replace it with newer version. Change the radio signals corresponding to multiple channels. The WI-FI matches with the pre-installed bandwidth frequency. Refer with the user guide to choose the appropriate channel. Do not block or interrupt the connection. Don’t place any other electronic devices near the laptop. If the radio frequency of the other device is high, the laptop will be unable to find the wireless network.

Update the network drivers to the latest version. You can download the driver software from this website. Disconnect all the devices connected to the router. Re-connect only the laptop. For further support and assistance, kindly call our customer care executive using the Toll-Free number.