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Issue: Chromebook Laptop Not Turning On

If your Chromebook laptop does not turn on, there might be a hardware or software issue, or due to a broken charger. It would be difficult to resolve the issue when the Chromebook laptop not turning on as the laptop does not give any indication regarding the issue. You can easily resolve the issue by performing the following quick instructions.

Chromebook laptop not turning on


Removing all external devices

  1. Disconnect any external devices that are connected to your Chromebook laptop.

Charging port

  1. Check if the laptop’s power adapter is connected to a working wall outlet if not it may raises the Chromebook laptop not turning on issue.
  2. Also, make sure the power cable is properly plugged into the Chromebook laptop’s power port.
  3. The laptop’s LED turns on. This indicates that the laptop is charging.
  4. If the LED is not illuminated, try to use another AC adapter and check if the laptop is charging.
  5. Now, turn on the Chromebook laptop by pressing the Power button.
  6. If the laptop turns on, turn it off and charge it for at least one hour before you start working on it.

Hard reset

If your Chromebook’s LED is illuminated, but it is not powered up, it indicates that the issue is not with the power adapter but with the software. A hard reset deletes all your information or data in the laptop’s memory. This helps to reestablish the software connection between the BIOS and the hardware.

  1. To hard reset the Chromebook laptop, press the Power button and the refresh key at the same time.
  2. Hold these for five to ten seconds.
  3. The laptop turns off and turns on automatically.
  4. If it doesn’t, press the Power button to power up the Chromebook laptop.
  5. Note: The hard reset does not erase any local files or settings on the laptop.
  6. If the Chromebook laptop not turning on issue persists even after the hard reset, replace the damaged part or the laptop.