Completed Chromebook 11 11.6 Laptop Setup Guidance

dell chromebook 11

Dell Chromebook 11 11.6 Specs

The laptop is a perfect choice for all your needs. It has a built-in Chrome OS. Enjoy video chats with an integrated webcam. Record videos with Intel HD Graphics. Connect the Notebook to a wireless network or Bluetooth 4.0. It supports flash memory. The Embedded Security is Trusted Platform Module (TPM) Security Chip type. Place the adapter in a secure place prior to connecting it to the Notebook or when not in use to avoid any physical damage to it.

  • An 11.6-inch screen with 1366 x 768 resolution
  • The battery has a capcaity up to 51 Wh
  • RAM has a 2GB memory
  • 2.16 GHz Intel Celeron Processor

Tech – Specifications


Store more with the RAM and handle tasks efficiently on your Dell Chromebook 11 11.6-Inch LED Notebook.


The dual-core processor helps to provides good performance. The installed size of the Cache memory is 2MB

battery icon

The battery has good lasting power and thus, you need not keep in charge regularly.

Lap display

Watch movies, read stories, enjoy the browsing experience and more with the high-resolution.

Configuration Support

Driver Support

The Dell Chromebook is designed in such a way that it automatically checks for any updates that it finds every time it is turned on. This denotes that your device will always stay up to date without the need for manually checking for and installing drivers. To download the driver, go to Drivers and Downloads. Choose your model from the list of devices. Select your OS version and download the driver. After the download process completes, go to the folder where it is saved, click the folder and run the driver.


Manual Support

Dell Chromebook Notebook’s manual contains guides and useful information about the device. The safety precautions sector deals with the primary steps to be taken before you perform any break or fix procedures that involve disassembly or reassembly. The guide also includes information about the software and drivers for your OS. The troubleshooting sector includes the basic guidelines for various issues. Download the manual from our website to know more about the device.

Support for Dell Chromebook 11 Notebook Top issues

OS Install Issues

Dell chromebook 11 Notebook Support for OS Install Issues

If you see a Chrome OS is missing or damaged message, first, try a hard reset. Press Refresh and Power button together. If you see a Chrome OS verification is turned off message, press Ctrl + D together. This will enable you to enter developer mode. To reinstall the Chrome OS, start your Chromebook. Press and hold the Esc key and the Refresh key and press the power button. Release the power button when a message shows onscreen and follow the prompts that appear on the screen.

Dell chromebook 11 Notebook Support for Setup & Configure

Place the computer close to the router to eliminate sources of interference that may cause slow and intermittent connections. Check if the network icon is on. Disconnect any network cable or undock prior to performing the steps. This is to ensure that the wireless icon appears correctly. If you are unable to find the wireless icon, reboot the laptop. If the issue still continues, download and install the latest drivers. You can try to connect another device to the wireless network to check if the issue is with the laptop. If other devices are also unable to connect to the Internet through Wi-Fi, there may be some issue with your router.

Antivirus Installation And Removal Support

The first step is to acquire an antivirus program. If you often deal with files or websites that can affect your OS, opt for more powerful paid protection. When you download free or paid antivirus programs, make sure that you are downloading it from a trusted source. If you have a Windows 10 or 8 OS, you need not worry as they have Windows Defender. This is a free anti-malware application provided by Microsoft that is already built-in. Ensure that no other programs run while you install the antivirus. Once the installation is complete, reboot your laptop and update the program. Now, its time to scan your laptop that may take several hours based on the number of files being scanned.

Proxy problem

Dell chromebook 11 Notebook Support for Firewall and Proxy Related Issues

The Chrome OS has a built-in firewall that protects your laptop from external threats. In certain cases, you may receive an error message stating Invalid proxy settings when entering valid proxy credentials in the Dell Backup and Recovery application. Note that Dell Backup and Recovery only supports Basic proxy authentication. When you use any other form of proxy authentication, you may receive this error. Make sure you enter Basic proxy authentication settings and check if proxy servers are configured to support these settings. Check if the Internet Explorer is correctly configured to use a proxy server.

Error Troubleshooting Support for Dell chromebook Laptops

Sometimes you may notice an AC adapter error message or warnings when the notebook is turned on. The error message may occur on connecting a 3rd party or non-Dell branded AC adapter to the PC or docking station. Check if there are any loose power connections. Plug in the power cord and adapter properly. Examine the AC adapter, cables and adapter port on the notebook for damages. Check if the wall outlet is working correctly and drain residual power. If the error still continues, unplug and reconnect the power cable and AC adapter. Check if the LED indicator is on and also if the laptop is identifying the adapter.

Support For Virus Removal On Dell Chromebook Laptop

If your Chromebook has a virus, perform three steps-turn the extension syncing off, reset your Chromebook and fix the issue on your Windows or Mac PCs. Navigate to People and select the Advanced Sync Settings option. Click the Choose What To Sync option. Now, uncheck Extensions and click OK –> Show Advanced Settings –> Reset Settings –> Reset.


Wi-Fi Connectivity Issues on Dell chromebook Laptops

  1. The first step is to check if the router is on and free of obstructions. Check if your Chromebook is connected to Wi-Fi.
  2. Check the status area. If you are able to see your photo it denotes that you are connected to the network.
  3. If you are unable to connect your Chromebook, try connecting other devices to the network to determine the issue. If you are unable to connect other devices, it denotes an issue with the router or modem.
  4. Restart the router or modem. Turn them off and wait for 10 seconds. If you are unable to connect, contact your service provider.
wifi issues

Data Storage and Backup Support for Dell chromebook Laptops

If your Windows system is running low on storage, try to free up some drive space. If you have storage sense turned on, Windows can automatically free up space by getting rid of files you do not require. This can include temporary files in your recycle bin. Go to Start menu and click Settings –> System –> Storage. To have your system delete unnecessary files automatically, turn on Storage Sense.

To delete unnecessary files manually, make sure you select Change how we free up space and select Clean now. To free space using another method, go to Start and click Settings –> Apps –> Apps & features. Now, look for a specific app or sort them by size to check which ones are taking up the most space. Once you find the app you want to delete, select it from the list and then click the Uninstall option.

Dell backup