Dell XPS 15 9560 Setup Support

dell xps 15 9560 laptop

XPS 15 9560 multi-touch Specs

The Dell XPS 15 9560 Muti-Touch Notebook comprises features 15.6” InfinityEdge IPS display with a 3840 x 2160 resolution including 5.7mm of thin bezels for a seamless and immersive viewing experience. The Dell XPS 15 9560 setup laptop has a capacity to handle multimedia playback and games. This lets you connect external displays through the HDMI and Thunderbolt 3 port for performing extra multitasking capabilities.

  • 15.6” InfinityEdge IPS Display
  • Intel Core i7-7700HQ Quad-Core
  • 97 Wh 6-cell battery
  • 16 GB DDR4 SDRAM at 2400 MHz

Tech – Specifications

ram

16 GB DDR4 SDRAM at the speed of 2400 MHz with an internal storage of Solid State drive up to 512 GB.

intel processor

Built-in battery at the power of 97 Wh which runs up to 19.5 hours comprised of 6 cells in it.

battery

Intel Core i7-7700HQ Quad-Core and NVIDIA Geoforce GTX 1050 integrated with 4 GB GDDR5 VRAM graphics card.

lap display

15.6-inch Infinity IPS display with an IGZO IPS panel where you can see from very near in an angle up to 170 degrees.

Laptop Configuration Support

Driver Download

For the Dell XPS 15 9560 Setup you need to configure your laptop by downloading the driver to your laptop. This laptop is pre-installed with the software. If you want to install the driver, go to our website or click the button given below. In that web page select Product Support and enter the Service Tag of your laptop. You can find the Service Tag at the bottom of your laptop. Click Submit button. If you don’t have the Service Tag, use the auto-detect option or browse for your laptop model manually. Select Drivers &Downloads option and go to Find it Myself. Scroll down on the page and expand the driver option that you want to download.

Tap the Download button to start downloading the driver you want. Once the download completes, navigate to the folder where you have saved the driver file. The downloaded file is saved in the form of the single executable file and extract those files. Double-click on the driver file icon and follow as per instructions appear on the screen to install the driver. If you face any laptop issues, troubleshoot them by following the instructions given below.

Driver

When I turn on the camera, the systems emits a very annoying crackling noise

On XPS 15 9560 with Windows 10, you may hear a crackling noise when you open a camera for running the Skype application. Microsoft has analyzed the problem and released an update to solve this issue. Enable the automatic updates in Windows 10 configurations. In the Start button search box, type Update and click Windows Update and wait for a while to detect updates for Dell XPS 15 9560 Setup.

Blue Screen issues

Windows encounter certain situations and one among them is, it halts and displays a diagnostic information in white text on a blue screen. Such appearance of an error is termed as “Blue Screen” or Blue Screen of Death”. The error message reads as “Your PC ran into a problem that it couldn’t handle, and now it needs to restart.” followed by UNMOUNTABLE BOOT VOLUME. Analyse the error and identify your problem with your laptop hardware or configuration. Take a note of the error type i.e “UNMOUNTABLE BOOT VOLUME” or “INACCESSIBLE BOOT DEVICE”. Type the error message in the search engine and analyze it. Follow the instructions for assisting you to identify and diagnose the issue for Dell XPS 15 9560 Setup process. Or else, run the application called Run Bluescreen Analyser developed by our Dell or simply run Online Diagnostic Tests.

Windows Setup & Configure Issues

Download and install an updated version of the driver for the Dell XPS 9560 setup. Go to our website and download the suitable driver for your hard disk. Save the downloaded file and connect the USB flash drive or external hard drive while installing Windows OS. Change the BIOS settings of the hard disk of your laptop from RAID configuration to AHCI or IDE.

Firewall and Proxy Related Issues

Change the firewall settings and check the internet by connecting through another source. Wait till you see the prompts, or else change the firewall settings again. Reset DDD and uninstall it. Again re-install it from our website under Drivers & Downloads section for Dell XPS 15 9560 Setup. Enable the SupportAssist application by configuring the proxy settings. Select System Logs option in the Settings menu. Under Proxy Settings go to Use Proxy Settings. Enter the details of proxy server address and port number. Click the option called Proxy requires authentication. Select Apply to display the results.

  1. Switch off your XPS 15 9560 laptop and turn on again. Press F8 key continuously as soon as you see the screen to enter into the Safe Mode. Disconnect the Internet connection from your laptop. Delete all the temporary files by using Disk Cleanup Tool. Remove the virus by downloading the Virus Scanner. Re-install the all the programs and files that were damaged by the virus. Update the anti-virus software periodically to guard against the newly created virus. Click Administration > License > click here to upgrade the antivirus software.

  2. Restart your wireless network router to create a new Internet Connection. Search for Network Troubleshooter and choose Identify to repair the network problems. Follow as per instructions that appear on the troubleshooting window to fix the network problem to Dell XPS 15 9560 Setup process. Under Device Manager, select network adapters. Right-click on your device name and click Update to the driver. Disable the firewall or any anti-virus prevention software to find a solution. Make sure that you disconnect other devices like microwave ovens, Bluetooth, or cordless telephones.

  3. Confirm whether both ends of the ethernet cable connections are perfect. If not, remove the cable and connect it to the different ports on the router. Disable the anti-virus and the Firewall temporarily to avoid connection problems. If it still unresolved, verify whether you have disabled the Ethernet option on your Dell XPS 15 9560 setup laptop. Press Windows+R keys together to open the Run dialog box. Type the text devmgmt.msc in the box and click OK. Under Device Manager, click on the Network Adapters category. Check for an arrow in the computer icon near the Ethernet device name. This represents that the Ethernet connection has been disabled. Right-click on the device name and select Enable from the pop-up.

  4. Turn off your Dell XPS 15 9560 laptop and remove all the peripherals except AC adapter. Turn on your laptop and immediately press F12 key continuously till you get a message as “Preparing one-time boot menu” in the right corner of your laptop screen. Run the diagnostic tool by selecting the Diagnostic menu. Once the test completes, select Hard Drive and click Thorough Mode option. After the Hard Drive Test completes, select Memory and click Thorough Test Mode option for Dell XPS 15 9560 Setup process. Now check for any display of an error code to complete Dell XPS 15 9560 Setup Process.

virus removal & not Virus Upgrade issues

Wireless Network Connectivity Issue

Ethernet Connection issue

BIOS Updation issue

virus removal & not Virus Upgrade issues

Switch off your XPS 15 9560 laptop and turn on again. Press F8 key continuously as soon as you see the screen to enter into the Safe Mode. Disconnect the Internet connection from your laptop. Delete all the temporary files by using Disk Cleanup Tool. Remove the virus by downloading the Virus Scanner. Re-install the all the programs and files that were damaged by the virus. Update the anti-virus software periodically to guard against the newly created virus. Click Administration > License > click here to upgrade the antivirus software.

Wireless Network Connectivity Issue

Restart your wireless network router to create a new Internet Connection. Search for Network Troubleshooter and choose Identify to repair the network problems. Follow as per instructions that appear on the troubleshooting window to fix the network problem. Under Device Manager, select network adapters. Right-click on your device name and click Update to the driver. Disable the firewall or any anti-virus prevention software to find a solution. Make sure that you disconnect other devices like microwave ovens, Bluetooth, or cordless telephones.

Ethernet Connection issue

Confirm whether both ends of the ethernet cable connections are perfect. If not, remove the cable and connect it to the different ports on the router. Disable the anti-virus and the Firewall temporarily to avoid connection problems. If it still unresolved, verify whether you have disabled the Ethernet option on your Dell XPS 9560 laptop. Press Windows+R keys together to open the Run dialog box. Type the text devmgmt.msc in the box and click OK. Under Device Manager, click on the Network Adapters category. Check for an arrow in the computer icon near the Ethernet device name. This represents that the Ethernet connection has been disabled. Right-click on the device name and select Enable from the pop-up.

BIOS Updation issue

Turn off your Dell XPS 15 9560 laptop and remove all the peripherals except AC adapter. Turn on your laptop and immediately press F12 key continuously till you get a message as “Preparing one-time boot menu” in the right corner of your laptop screen. Run the diagnostic tool by selecting the Diagnostic menu. Once the test completes, select Hard Drive and click Thorough Mode option. After the Hard Drive Test completes, select Memory and click Thorough Test Mode option. Now check for any display of an error code to complete Dell XPS 15 9560 Setup Process.

Different types of Viruses that can infect Laptops

A virus is a software for the computer that affects directly on your computer files and programs. Malware is nothing but a malicious software that harms your laptop and obstructs the user’s data without their knowledge and permission. Some of the malware types are Trojan horse and Worm. These malwares theft and spread itself to create security faults. Spyware is also a software that collects all the information about an individual or an institution without their awareness. To safeguard your Dell XPS 15 9560 setup laptop against all these virus, malware, and spyware download and install the anti-virus software.

types of viruses

Protect or remove virus, spyware or other malware in Windows

Confirm whether the ant-virus software is installed on your Dell XPS 9560 laptop. Refer the vendor for information to remove the malware application. Check the System Tray for security icon at the bottom right corner of your laptop screen. Register and update your anti-virus software before the software ends the trial version. Accept the End-User License Agreement (EULA) and enter your email address for registration to complete Dell XPS 15 9560 Setup Process. Run the software called Microsoft Malicious Software Removal Tool to detect an accurate spyware and to remove it from your laptop. Make sure that you enable Microsoft Security Features.

How to enter Bios Setting & Factory reset

Restart your laptop and press F2 key as soon as you the DELL logo. Wait until you see the Microsoft Windows Desktop. Now shut down your laptop and try again. To reset the BIOS to factory defaults enter the system setup. Go to the Exit tab using the arrow keys. Select the default settings option and click Enter. To confirm your settings press Y key. Save the changes you have made and click Exit. Again press Y to confirm your changes. Sometimes, your operating system stops working. Backup your files and data to an external hard drive, CDs, DVDs, or to any other removable storage media. Boot your laptop and go to Control Panel. Open System and Security and click System Restore. Select Recommended Restore as your default option and click Next. Tap Finish to confirm and click Yes to start the Dell XPS 15 9560 Setup process.

How to fix random shutdown in dell 15 9560

To resolve the random shut down issues on your laptop download and install the two files: Touch Firmware and Graphics Driver. Restart your laptop and then switch on again. Press F2 key once you see the DELL logo on your laptop to enter into the BIOS setup window. Flash the BIOS setup to an updated version. Due to thermal conditions, the threshold value is used to initiate the system shutdown. Flashing the BIOS prevents your laptop shutting down unnecessarily.

fix random laptop shutdown

XPS 15 9560 won’t recognize external USB3 Hard Drive

Follow the steps below for troubleshooting the issue regarding the failure of detecting the external hard drive. You may experience such situation when you plug an external USB3.0 hard drive into your laptop and it won’t gets detected. Try using the external hard drive into any other ports for Dell XPS 15 9560 Setup process. Or else, run an application called Diagnostic Test on the USB port to check whether the USB ports are working fine. If not, contact our support team for a replacement.

xps 15 external drive setup