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Fix: Docking Station won’t Recognizing the Second Monitor

Is your docking station failing to recognize the second monitor you have connected to it? No worries, because it is a common problem that can fix the Docking Station won’t recognizing the second monitor issue using simple troubleshooting steps.

Solution: 1

  1. Check whether you have connected the external monitor with the docking station appropriately.
  2. If your external monitor displays a black screen when it is not detected by the docking station, then check the connection using the shortcut keys.
  3. Press the Windows + Ctrl + Shift + B shortcut keys and go to Display Settings to click the Detect button.
  4. Otherwise, click the Start menu at the bottom-left corner of the screen.
  5. Click the Settings icon to open the Windows Settings.
  6. Click the System tab and navigate to the left side panel.
  7. Under System, select the Display option and go to the right side of the window.
  8. Now, click the Detect button beneath the Rearrange your displays section to detect the second monitor manually.
  9. If you have connected the second monitor wirelessly to the docking station, connect it to the Windows computer via Bluetooth.

Solution: 2

  1. The docking station won’t recognizing the second monitor issue solution. Make sure that you have executed the physical setup appropriately.
  2. Reboot your PC and reconnect the second monitor.
  3. Connect your second monitor to the Windows PC using the correct input.
  4. Make sure that you have connected the second monitor and the graphics card with a proper cable connection.
  5. Disconnect and reconnect the cables after a few minutes.
  6. If you find the problem is with the cable, try using another cable to fix the connection issue.
  7. Connect the second monitor to a different computer and check if it is recognized.
  8. If the problem is with the docking station, update its firmware to the latest version.

Docking Station won’t recognizing the second monitor

Solution: 3

  1. On your Windows, click the Start menu and type “device manager” in the search panel.
  2. From the search result, give a double-click on the Device Manager app.
  3. In the Device Manager window, click on the down arrow beside the Display adapters option.
  4. Give a right-click on the display adapter and select the Update driver option from the pop-up menu.
  5. Choose the Search automatically for updated driver software option beneath “How do you want to search for drivers?”. 
  6. Next, restart your Windows desktop and check if it resolves the problem.
  7. If the Docking Station won’t recognizing the second monitorproblem persists, remove and reinstall the graphic driver.
  8. Now, the second monitor will be recognized by your docking station.