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Solved: ERR_SOCKET_NOT_CONNECTED in Chrome Windows 7

Most of the Google Chrome users would have come across the ‘ERR_SOCKET_NOT_CONNECTED’ message in the Chrome browser. If you are one among them and facing this issue on your Windows 7 computer, refer to the quick steps given on our site to fix the problem.


Solution 1: Manually configuring the Google DNS

  1. On your Windows 7 computer, press the Windows + R shortcut keys to launch the Run dialog box.
  2. Type ‘control panel’ in the text field and press the Enter key.
  3. In the Control Panel window, click the Network and Internet tab and select the Network and Sharing Center option.
  4. Click on the active network in the Connection field.
  5. In the Wi-Fi Status window, click the Properties button and give a double-click on the Internet Protocol Version 4 (TCP/IPv4) option.

  1. In the Internet Protocol Version 4 (TCP/IPv4) Properties window, click the General tab and enable the Use the following DNS server addresses radio button.
  2. Enter ‘’ in the Preferred DNS server field and enter ‘’ in the Alternate DNS server field.
  3. Click the OK button to save the changes and close the Properties window.
  4. This will fix the err_socket_not_connected on your Windows computer.

Solution 2: Uninstalling & Reinstalling the Chrome browser

  1. Open the Run dialog box by pressing the Windows + R shortcut keys.
  2. Type ‘appwiz.cpl’ in the text field and press the Enter key.
  3. Next, select the Google Chrome application from the displayed list.
  4. Give a right-click on it and select the Uninstall option.
  5. After removing the Chrome browser, reinstall a fresh copy that suits your Windows 7 computer.
  6. After installing the Chrome browser, check if the problem has been resolved.

Solution 3: Flushing the Socket Pool on your Chrome browser

  1. Open the Google Chrome browser and type ‘chrome://net-internals/’ in the URL field.
  2. Press the Enter key and click the Sockets tab from the left-side panel.
  3. Click the Flush socket pools button and wait for the sockets on your browser to flush.
  4. Next, restart your Chrome browser and check if the error reappears.
  5. If the “ERR_SOCKET_NOT_CONNECTED” error remains unsolved, contact our technical support team by clicking the Call button available on this page.