Gateway pew91 Laptop Configuration Guidance

Gateway Pew91 Laptop

Gateway pew91 Specs

The Gateway Pew91 is a notebook under the NV series. The laptop delivers a good performance and manages bulk processes. The touch-pad supports gestures. It also has a scrollbar on the right side to control the volume and zoom options. The laptop is installed with Windows 7 Operating system. The OS contains default drivers for peripheral devices. We provide an instruction manual that can be downloaded in this website.

  • 15.6” HD display.
  • Intel Core i3-37M.
  • 3-Cell Li-ion battery.
  • 4GB DDR3 RAM.

Tech – Specifications


The laptop is installed with a RAM memory of 4GB. This helps to manage a bulk process.


The notebook is equipped with the Intel Core i3 processor with 2.4GHz processor speed.

battery icon

The device has a 15.6” HD display that offers a display resolution of 1366 * 768.

Lap display

The three Cell Lithium-ion battery allows you to work continuously for up to four hours.

Configuration Support

Driver Support

We offer service regarding the download and installation of device drivers. The laptop comes default with Windows 7 Operating system. The source files for most of the device drivers are pre-installed in the Windows 7 OS package. You can also download drivers manually. The Gateway laptop support drivers are available on this website. Click the Driver button provided below. The website redirects you to the download page. Locate the specific driver software that is compatible with the currently installed Operating system. Click Download. Save the file. Open the downloads folder. If the file is in ZIP format, extract the ZIP file. Right-click the setup file. Select Run from the drop-down menu. Wait till the system initializes the setup. Follow instructions onscreen to complete the installation.

At the final step, click the checkbox. This confirms that you have agreed to Terms & Conditions of the installation. Click the finish button. Driver files are installed successfully. If you want to update any driver, open the Device Manager. Select a driver from the list. Right-click the selected driver. From the drop-down menu, click ‘Update Driver’. Windows search the latest version of the driver. Once found, the driver is automatically updated. You can refer the User Manual provided in this site for the step-by-step installation guide.


Manual Support

In Manual Support, we provide information about unboxing and setting up the laptop. Wireless connection – Turn on the wireless feature in the laptop. Scan and connect to the available network. Registration – Register the laptop by entering user credentials with the Gateway forum. Software installation – Download the application. Run the setup file. The Windows automatically downloads and installs the driver for the application. If not, download the drivers manually from the Driver downloads option.

Safety with ease – Remove the power supply only after powering down the laptop. Do not place heavy or electronic devices on/near the laptop. Install driver files for peripheral devices after reading the manual. Recovery – Create a recovery disk after the software installation process is finished. This method allows the user to restore the data after data loss.

Gateway pew91 laptop Top issues

 Upgrade to windows 10

Verify whether the laptop is compatible with the Windows 10 Operating system. Download the Windows 10 installation file from a licensed provider. If the installation file is in the form of a CD, insert the disc into the laptop’s DVD drive. If the file is copied to a USB flash drive, insert the drive into the laptop’s USB slot. Restart the laptop. Press the boot function key. Enter into the boot menu. Click the ‘install operating system’ option. The system displays the list of available optical devices. Choose the desired device. Select the drive you want to install the OS. Click Start. Follow directions onscreen to complete the upgrade process. Perform first-time system setup. The device is configured with Windows 10 Operating system. Windows 8 users can easily upgrade to Windows 10-Open the properties tab of the installed Operating system. Click ‘Check for updates’. Right-click the system option. Select ‘Update to Windows 10’. The upgrade process is initiated. Wait until the setup is complete. The system restarts with Windows 10 Operating system. Driver files are also updated to be compatible with the Windows 10.

Gateway Pew91 Downgrade To Windows 7

Downgrade to windows 7

Open the system settings menu. Click ‘Update & Security’. Locate the ‘Recovery’ option and press enter. The system prompts you to choose one between two options-‘Go back to Windows 7’ / ‘Go back to Windows 8’. Select the first option. Wait few seconds. Tap ‘Get started’. Click Yes to confirm. The downgrade process begins. Wait until the process is complete. The system automatically restarts with the Windows 7 Operating system. If the system does not restart automatically, manually restart the system.

gateway wont turn on

Examine the power connection. Check the AC adapter whether it is physically damaged or not. If yes, replace the cable with a new one. Remove the front and rear panel of the laptop. Instructions to remove the panel are explained in the User Manual. Locate the cable that acts as the bridge between the motherboard and the switchboard. Unplug the cable. Blow compressed air into the slots. If the cable is damaged, replace with a new one, or, reconnect the same cable. Close the panel. Turn on the laptop. If the problem continues, follow the below method. Remove the battery. Plug in the AC adapter to the laptop. Plug the other end into a working power supply. Turn on the laptop. If the laptop works perfectly, then the battery is damaged. Replace the battery.

Windows password recovery

Turn on the laptop. When the screen displays the start page, power off the laptop. Turn on the device again. The system prompts you to choose one between two options – Launch the start-up repair / Start windows normally. Select the first option. Tap the ‘View problem details’ tab in the upcoming screen. Navigate the bottom of the screen. You will find a link at the bottom. Click the link. A list is displayed on the next screen. From the list displayed, select the sticky keys application. Rename the application file as ‘backup file’. Locate the system file that is in cmd.exe format. Rename the command file. Click the finish button. Wait for the laptop to automatically restart. Enter into the log in screen. Press the Shift key repeatedly until the command prompt is displayed. Type ‘net user’ in the command box. Enter a new password. Re-enter the password to confirm. Press the enter button. Exit the command menu. Restart the laptop. In the start page, enter your new password.

Reset windows password

Open the search tab. Enter ‘recovery drive’ and press the enter button. The utility tool opens. Select ‘Backup system files to the recovery drive’ option. Click the next button. Insert a USB flash drive into the laptop. Tap the ‘Create’ button. Wait until the system completes the copy operation. Once the process is complete, tap the finish button. Using the USB drive – We recommend you to backup all the data before commencing the recovery process. Restart the laptop. Connect the recovery drive(USB drive) to the laptop. Press the boot function key repeatedly until the ‘System Recovery’ is loaded. A list of troubleshooting options is displayed. Choose the reset option from the list. Reset Windows Password – Click the troubleshoot option. Choose ‘Reset Windows Password’. Tap the next button. Follow directions onscreen to finish the reset. System Restore – Click the troubleshoot option. Open the ‘Advanced options’ menu. Select the System Restore menu and proceed with instructions onscreen.

gateway laptop black screen

If the laptop displays a black screen, initially check whether the laptop is physically damaged or not. Examine the ribbon cable. The ribbon cable is also known as the display adapter. It is used to build the connection between the display and the motherboard. If the cable is damaged, take the laptop to an authorized service center. Replace the cable with a new one. Next, open the rear panel. Remove the battery. Locate the RAM slot on the motherboard. Remove the RAM chip from the slot. Blow compressed air to clear the dust. Re-insert the chip. If possible, insert the chip in another slot. Turn on the laptop. If the issue is not resolved, continue with the next step. Connect the laptop to an external monitor using a VGA cable. Power on both devices. If the external monitor displays the normal screen but not the laptop, replace the inverter in the laptop. Refer the User Manual for the information on removing and replacing the inverter. If both devices show the black screen, then the problem is with the start-up process.


gateway cmos battery replacement

The CMOS battery and the BIOS are depended on each other. When the CMOS battery is removed, the BIOS is restored to its default settings. In order to avoid issues in future, take a note of the BIOS configurations. Open the system settings menu. Locate the BIOS. Open the properties tab. Note down the configuration. Disconnect the power adapter from the laptop. Remove the rear access panel. The CMOS battery is attached to the motherboard by a metal clip. Remove the clip without damaging the motherboard. Take the battery out. Replace it with a new battery. Reattach access panels. Power on the laptop. Perform boot operation. Open the BIOS settings. Replace the default BIOS values with the previous configuration. Exit the boot menu. The battery is replaced and set.

gateway hard drive removal

Turn the notebook upside down. Locate the hard drive panel. The panel is fixed to the device by screws. Remove the screw. Keep these screws in a safe place as they are very difficult to replace. Take the panel edge out from the laptop. Slide the panel slowly to avoid damage to the hard drive. Turn over the panel. The hard drive is screwed into the panel. This is a static-proof container. Remove the screws. This loosens the drive. Pull the drive from the panel. If you want to replace the drive, buy a new hard drive from a trusted provider. Insert the new drive in the panel. Tighten the screw. Turn over the panel. Slide it onto the laptop. Re-insert screws. Restart the laptop. The system automatically configures the new hard drive.

how to factory reset gateway laptop

The factory reset method is recommended only when – the entire system malfunctions, hard disk failure occurs or when the user forgets the system password. Before reset, back up your data. Click Start button. Open the Control Panel. Go to the System & Security menu. Click the ‘Restore to factory default settings’ option. The system requests a confirmation message. Tap Yes. Wait few hours. The data will be deleted completely. The system restarts. Perform the first time setup process. The laptop now functions as a new device.


 Gateway laptop not Booting

  1. If the Gateway laptop fails to boot, perform troubleshooting. Check the BIOS. The BIOS restores to default settings, once the CMOS battery is drained or removed. Switch on the laptop. Press and hold the boot key-F8 or F2.
  2. Alter default settings. Apply changes and exit the setup. Check if the laptop boots now. If it fails, replace the old one with a new CMOS battery. If the battery is altered by shape, carefully re-alter the battery to the original design.
  3. If the problem continues, discard the hard drive. Re-insert the hard drive. Turn on the laptop. In the start page launch the start-up repair option. Adjust boot options with reference to the instruction manual.
  4. Resolve the booting problem by overloading the keyboard buffer. Tap the Esc key continuously until the buffer process begins. This process makes the system to enter into the booting process. Once entered, launch the boot setup immediately.

Unable to connect to Wifi or setting up a new wifi connection

Turn on the router. Switch on the laptop. Click the Start button. Open the Device Manager. Under the ‘Networks’ menu, locate the list of network drivers. Uninstall all network drivers. Open ‘This PC’. Locate the ‘Program files’ folder. Delete the network source files. Restart the device. Turn on the Wi-Fi feature in the laptop. Scan and connect to the available network. Wait till the system automatically re-installs the network drivers. If the problem persists, open the list of network drivers. Right-click a driver. Select ‘Update’ from the drop-down menu. The network driver is updated. Repeat this step until all drivers are updated.


Network Connection Issues

Restart both the network provider and the notebook. Enable the WI-FI feature in the device. Scan and connect to the desired network. If the device could not connect to the network, follow the below steps. Open the Device Manager. Locate network drivers. Right-click and select ‘uninstall’ from the drop-down menu. This process uninstalls the previously installed network driver software. Download the latest version of the network driver from this website. Open the downloaded file. Install the file. If the connection is made using a LAN cable, replace the LAN cable. Ensure that the LAN port is not damaged.

Installing and uninstalling Software programs

Install – Download and save the software file you want to install. Click the Start button. Enter into the Control Panel home. Open the System & Security menu. Click the check-box that displays ‘Permit installation of unknown sources’. Open the ‘Downloads’ folder. Run the setup file. Follow instructions onscreen to complete the installation. Click the finish button.

Uninstall – Click the Start menu. Open the Control Panel home. Under the Programs menu, a list of installed applications is displayed. Select the application you want to uninstall. Right-click the application. Select ‘Uninstall’ from the drop-down menu. Wait few seconds. The application is uninstalled.