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Latest Microsoft Laptop Models
Power, Performance and Productivity. Microsoft laptops offer you exactly these features. Powered by the latest Windows 10 operating system, Microsoft laptops give you everything that one can desire in a laptop. With the latest gen Intel processors and up to 14.5 hrs of battery life, these laptops are streamlined for security and superior performance. Combined with all these features, there is no compromise on design. Choose from a wide range of elegant designs with stunning colors that complements your style. Create more space on the screen with PixelSense with immersive touch screen with best-in-call features.
Compare surface laptop VS surface pro Vs surface book
|Microsoft surface Laptop||Microsoft surface Pro Laptop||Microsoft surface book Laptop|
|Processor||Intel Core i5/i7(7th Gen)||Intel Core i5/i7(7th Gen)||Intel core 6th Gen(i5/i7)|
|RAM||Upto 16GB||Upto 16GB||8 GB or 16 GB|
|Battery||14.5 hrs||13.5 hrs||12 hours|
Microsoft Laptop Models
The Ultimate Device for your home needs
Microsoft Surface Book
The Ultimate Device just got more powerful
Microsoft surface studio
Turn your Desk into a Studio
Microsoft Surface Pro
Ultra-light and Versatile device to perform anything
We Give Support For
Wireless and wired network issues
If you are unable to connect to your wireless network, try restarting your computer. Unplug the power cable of the router and reconnect after a few seconds. This will disrupt the internet connection and will create a new connection to your ISP. While unplugging the power cable from the router, follow the same for the modem also. If your modem runs on battery and the lights stay on, then remove the battery. Sometimes an outdated or an unsupported network adapted driver can cause connection problems. Open the Device Manager from the Control Panel. Right click on the driver and choose Uninstall or Update.
Operating system installation Support
If you want to install a new operating system, first check your system requirements whether they are compatible to the your preferred OS or not. This is done because operating systems have various system requirements. Copy the operating system to a USB/DVD which should be a bootable flash drive. Before starting the installation, make a backup of all your personal and important data because when you are upgrading to a new OS, your system is most likely going to wipe out all the data. Use an external hard drive or a DVD to transfer your files from your system.
Software download and installation
You can download software and applications from the Microsoft Download Center. The products available on this website solely belong to Microsoft. Office 365 is one of the major products present on this site. Recommended updates for your OS or any of your Microsoft products can be updated from here. If you have the software on a disc, then insert the disk into your DVD drive. If Windows fails to launch the setup automatically, then open the disk drive from My Computer. Enter the product key if prompted and click Continue. Finish the setup by accepting to the terms and conditions.
shattered screen of microsoft surface laptop
If your Surface laptop’s screen is shattered and not able to display properly, then there can be some alternatives to use your device. If your device has the DisplayPort feature, connect it with a monitor or a television. After connecting, press the Windows key and letter P on the keyboard simultaneously. Tap the down arrow three times and then press Enter. This will force your laptop to display on the connected device.
We give support for
Backing up data on your Surface laptop is to use Microsoft’s cloud storage service known as OneDrive. Every Microsoft account owner can backup their personal files online and then transfer it later to another device. The next method is using an external hard drive to make a backup into the hard drive and transfer it for later use. Plug your hard drive to the PC via a USB cable and start moving.
When you are using a laptop you will be concerned about its security. Because malware infections may creep into your system from USB pen drives or from the browser without your knowledge. So you may need an anti-virus protection to protect your PC from all these threats. But Microsoft provides an in-built anti-virus protection software called the Windows Defender. You can enable its function opening the program from the Control Panel.
The Firewall in your computer, helps keep your system secure and free from infections. It acts as a line of defense against programs or virus trying to enter your system. To enable firewall, click Start and enter the Control Panel. Open the Windows Security Center and click Firewall. In the settings, you can change from General and Advanced to pick a secure way of allowing access to public users or from the internet.
Factory reset is done in cases when you are not satisfied with your system’s performance or it gets stuck frequently or any other issues. But completely resetting your laptop first check whether your system needs a reset or if it can be readied by any other alternatives. If you want to upgrade to the most recent version of Windows 10 but want to keep all the files and drivers intact, then you may go for a fresh start. System Restore is another important feature in your laptop that will restores to a point when your system was working normally. This is mostly done when you have recently installed an app, driver or an update and it affects the system. Reset your Surface when you have tried several methods or even tried a system restore. Resetting allows you to keep your files or remove them completely. It depends upon which method you choose. Choose Restore factory settings to remove all your personal files and the applications and drivers you have installed.
If your Surface laptop is not responding on pressing the Power button, or goes to sleep or doesn’t wake up, then there are several fields you may have to look into before giving it for a repair. First thing to look into is the battery. Check that whether your battery is working fine. Try charging your surface for 10-15 minutes before turning ON your Surface laptop. If it doesn’t work, try changing your battery(only if you have a replacement one available). If it works, the fault is within your old battery. Change a new one immediately. You may need to wake up your Surface using the Windows hot keys. Press the Windows logo key + Ctrl + Shift + B simultaneously. If Windows is responsive, then you will hear a short beep which means Windows is trying to refresh the screen. There can be an issue with the charging adapter due to which the battery might not get charged. Replace the charger if you find any fault in it.
If your Surface laptop sound The basic step to restart your Surface laptop, is go to the start menu and restart. This can be done in Windows 7 or previous versions. In Windows 8 go to the top right corner of your screen and the settings menu appears. Press the Power button icon and click Restart. In Windows 10 press the Windows button present in the bottom left corner of your screen. You can find the power icon. Press the power button and the shut down options will occur. Else you can use the shortcut keys like the Alt+F4 to display the Turn off your computer menu. These keys can be used in Windows 10 or in the previous older versions. In Windows 10 you can restart from the WinX menu by pressing the Windows + X keys. In the menu, click Restart. s to be running but doesn’t display anything and the black screen is present, then you device might be in sleep mode or might have very low battery. Press the power button and hold it down for at least 30 seconds and then release it. This will cause a force shutdown and abruptly closes all your applications. Press the power once to turn ON your device. If this doesn’t work, then press the power and the volume up-button for at least 15 seconds an then release. Then wait for several seconds and then press the power button and check if it is starting up. Sometimes you may have a faulty or disconnected power button which may prevent you from doing a force restart or the two-button shut down. The most common issue when your device fails to start up is the battery problem. Try replacing your battery and try turning ON your laptop. Replace your battery only of the same type.
The basic step to restart your Surface laptop, is go to the start menu and restart. This can be done in Windows 7 or previous versions. In Windows 8 go to the top right corner of your screen and the settings menu appears. Press the Power button icon and click Restart. In Windows 10 press the Windows button present in the bottom left corner of your screen. You can find the power icon. Press the power button and the shut down options will occur. Else you can use the shortcut keys like the Alt+F4 to display the Turn off your computer menu. These keys can be used in Windows 10 or in the previous older versions. In Windows 10 you can restart from the WinX menu by pressing the Windows + X keys. In the menu, click Restart. In Windows 10 press the Control + Alt+ Delete keys to access the power settings. In the bottom-right corner of the screen tap the Power icon and click Restart.
A reboot can be as similar as restarting a computer. Rebooting is done when you want to install or upgrade to a new OS, by booting it from a disc or a USB flash drive. When you turn on your laptop, it will boot from its internal hard drive where the operating system is stored. But when you need to change your operating system, you may need to start by performing a reboot. Insert a CD drive or USB drive with your preferred OS loaded in it. Restart your system and enter the BIOS menu by pressing any of your designated keys. The system will boot now. A list of choices menu will be displayed where you have to highlight the CD or DVD drive you have inserted. The boot menu will sometimes appear automatically when your PC can’t boot properly. So you can access it when your PC is having booting issues. In the BIOS menu, use the arrow keys to navigate through the setup.
If you are the administrator of your computer, then you can reset the password easily. Go to the Start menu and open the Control Panel. Click on the User Accounts. There you can find an option Manage User Accounts. You can access this option only if you are the administrator. If it prompts for an administrator password or a confirmation, type the password and enter. The Users tab appears. Under Users for this computer, select the user account name and then click Reset Password. Enter your new password and then click on OK. But if your computer is in a work place, then several users will be using the system. If you enter a wrong password while logging in, then Windows will display a message about the incorrect password. Close that message and click on Reset Password and enter your password reset disk or USB flash drive. Follow the on-screen instructions in the Password Reset Wizard and create a new password. An administrator can only perform all these actions.
Before troubleshooting this issue, check whether the Wi-fi on your Surface is turned ON or not. Go to Settings and select Network and Internet and choose Wi-Fi. Turn ON the wi-fi if it isn’t on. Also check whether the Airplane mode in the Network settings is turned OFF or not. If your wireless network doesn’t connect to any other device, then there might be a problem with your router or modem. If you network is able to connect to any other device and can go online, then the fault is within your PC. Try restarting your device and then connect to the wi-fi. Power OFF your router and leave it for a few seconds and then turn it ON again. This will disrupt the internet connection from your router and establishes a new connection with the internet. Check if the date and time settings are correct. To change them, go to Start and select Settings and then choose Time and language.