outlook Test Account Settings Failed
The Test Account Settings in Outlook mostly fails if the type of encryption of the mail client is not specified. There could also be various other possible reasons.
The various solutions provided below could be used to resolve the Outlook Test Account settings failed in most of the cases. It can be used to troubleshoot the issue caused by various errors.
In the Outlook mail account settings, try changing the encryption type from TLS to Auto. The procedure for that is provided in the next few steps.
Open Outlook for Windows. Go to File > Account Settings > Account Settings. If you are a MAC OS user, then go to Tools > Accounts in Outlook.
You will be prompted to select your email id from the list. After selecting, click on Change option which opens the email settings. Go to More Settings > Outgoing Server.
Enable My outgoing server (SMTP) required authentication option. Now select Use same settings as my incoming mail server settings and go to Advanced tab, set Outgoing Server (SMTP) to use port 587.
Also, set Use the following type of encrypted connection to Auto. Now save the settings and finish it. This might have solved your Outlook test account settings failed issue.
Also, ensure that the Windows Operating System that you are using is updated to the latest version. Check regularly for updates on Windows and Microsoft Office. Outdated version of OS or Office could possibly cause errors.
Another way is, go to Control Panel > Programs and Features, right-click on Microsoft Office,choose Change option. It will repair the Outlook and will resolve any issues in it.
Make sure the email id, Incoming and Outgoing Mail Server (SMTP) in the Account Settings of Outlook are matching with the information that you have about your account.
If they do not match, then you have to delete that account from Outlook. Now add the account once again as a new account. Check or uncheck the Require Login Using Secure Password Authentication (SPA) to fix Outlook test account settings failed issue.
These steps must have solved your issue. If not, then you can proceed with these steps further. Open the E-Mail Settings dialog box in Outlook by clicking on More Settings button.
In the Outgoing Server tab, check the My Outgoing Server (SMTP) Requires Authentication check box. You can see three option below that. Try them one after the other and see if the Test Account Settings works.
One of the three options must help you to resolve the issue. If not, then try the same three options after unchecking the checkbox that displays Requires Secure Password Authentication (SPA).
If this still hasn’t provided you a resolution for your issue, then, in the Advanced tab in the Internet E-Mail Settings, slide the Server Timeouts bar to the right end. Now click on the Test Account Settings button. This will have solved your Outlook test account settings failed issue by now.